RMTA
Customer Feedback

Submit

Toll Calculator
Feedback

Richmond Metropolitan Transportation Authority

We provide safe, convenient, efficient facilities and excellent customer service while maintaining the lowest feasible costs.

Toll Calculator

Powhite Parkway
Boulevard Bridge
Downtown Expressway
RMTA HQ
  • Capitol
  • Virginia Commonwealth University
  • University of Richmond
  • Libby Hill Park
  • Maymont Park
  • Mainstreet Station
  • Hollywood Cemetery
  • Stony Point
  • City Stadium
  • The Valentine
  • Virginia Museum of Fine Arts
Powhite Pkwy
Forest Hill
Douglasdale
I-195
Boulevard Bridge
Downtown Exp
2nd Street
11th Street
I-95

Toll Calculator

X Select Entry Location
X Select Exit Location

Number of Axles:

2
3
4
5+
Total
$0.00
Back to Home
Toll Rate:

Toll Calculator

Board Meeting Notices

RFPs/Public Notices

When you drive on RMTA roads, good things happen!

Why drive RMTA?

Do you want to SAVE MORE TIME?

Sign up for your
E-ZPASS TRANSPONDER
TODAY!

Sign Up Here

Pay Toll Violations

Click below on the violation notice you received.

E-ZPass Violation

E-ZPass Violation

To pay online or for additional information, visit the E-ZPass website at www.ezpassva.com or call toll-free at 1-877-762-7824 for assistance.

X

RMTA Unpaid Toll Report

RMTA Unpaid Toll Report

The amount due can be paid via check or money order by mail or credit card by phone and online.

Mail: TFG, Attn: RMTA-Unpaid Toll, PO Box 63360, Charlotte, NC  28263-3360

Phone: 1-804-560-6495, or toll-free at 1-800-818-9968

Website: www.tfgpmts.com

X

Live Cameras

Please click below to view up-to-the-minute traffic conditions.

Downtown Expressway

Downtown Expressway

Downtown Expressway

X

Powhite Parkway James River Bridge

Powhite Parkway James River Bridge

Powhite Parkway James River Bridge

X

History Timeline





1966

George W. Cheadle is named first CEO

 

X




1969

RMTA purchases the Boulevard Bridge

 

X




1973

Parham Express Bus Service. The pilot program was introduced in cooperation with the City of Richmond, the County of Henrico, and the Virginia Department of Highways

 

X




1966

RMTA is created by Virginia General Assembly

 

X




1973

Powhite Parkway opens to Cary Street

 

X




1975

Second Street Parking Deck opens

 

X




1976

Downtown Expressway opens to Seventh Street

 

X




1985

The Diamond opens

 

X




1987

Powhite Parkway Bridge widened from six to ten lanes: sections of Powhite parkway widened by one lane

 

X




1977

Connecting ramps to and final portions of I-95 completed

 

X




1986

Robert M. Berry is named CEO

 

X




1991

Carytown Parking Decks open

 

X




1992

Financial restructuring allows RMTA to stand alone without City financial support

 

X




1992

Downtown Expressway Parking Deck opens

 

X




2004

Tropical Storm Gaston floods Powhite Parkway, Main Street Station

 

X




1992

Boulevard Bridge closes for major renovations

 

X




2003

RMTA begins operation of Main Street Station

 

X




2008

Powhite Parkway express lanes open

 

X




2011

RMTA completes $62 million debt payment to the City

 

X




2013

Downtown Expressway express lanes open

 

X




2014

Transfer of parking decks and Diamond to the City

 

X




2013

Angela L. Gray is named CEO

 

X




2014

Name changed to Richmond Metropolitan Transportation Authority by the Virginia General Assembly

 

X




2016

First ever reversible dedicated E-ZPass lane installed at Boulevard Bridge

 

X




2016

RMTA celebrates 50th Anniversary

 

X




2016

I-95 deck rehabilitation

 

X




2016

Virginia General Assembly passes legislation allowing RMTA to construct, own, and operate coliseums and arenas

 

X

RMTA Latest News

Audit Committe Meeting

September, 26 2017

The Richmond Metropolitan Transportation Authority will hold an Audit Committee meeting on Tuesday, September 26, 2017 at 2:00 PM, in the RMTA Central Office Conference Room, 901 East Byrd Street, Suite 1120, Richmond, Virginia... Read More

Board Meeting

September, 12 2017

The Richmond Metropolitan Transportation Authority will hold its regularly scheduled Board Meeting on Tuesday, September 12, 2017, at 12:00 PM, in the Riverfront Plaza East Tower Multi-Purpose Conference Room, 951 East Byrd Street, Richmond, Virginia.   *Portion.. Read More

Special Board Meeting

August, 30 2017

The Richmond Metropolitan Transportation Authority will hold a special Board Meeting on Wednesday, August 30, 2017, at 8:30AM, in the Riverfront Plaza East Tower Multi-Purpose Conference Room, 951 East Byrd Street, Richmond, Virginia.   *Portions of this meetin.. Read More

Operations and Finance Committee Meeting

August, 29 2017

The Richmond Metropolitan Transportation Authority will hold the Operations and Finance Committee meeting on Tuesday, August 29, 2017 at 10:00 AM in the RMTA Central Office Conference Room, Riverfront Plaza West Tower, 901 East Byrd Street, Suite 1120, Richmond, Virginia.. Read More

Compensation and Benefits Committee Meeting

August, 16 2017

The Richmond Metropolitan Transportation Authority will hold the Compensation and Benefits Committee Meeting on Wednesday, August 16, 2017 at 8:00 am in the Christian and Barton Law Offices, 909 East Mains Street, Conference Room 11-D, Richmond, Virginia. *Portions of .. Read More

RMTA “Text Alerts” ACKNOWLEDGMENT AND DISCLAIMER OF WARRANTIES AND LIABILITY

Definitions

As used in these Terms and Conditions:
and “RMTA” shall mean the Richmond Metropolitan Transportation Authority and all other operating agencies, their agents, representatives and respective employees.

Acknowledgment

By opting-in to receive Text/Mobile Alerts (“Text Alerts”) regarding traffic condition on the RMTA expressway system, you:

(i) acknowledge and represent to the RMTA that you are the authorized user of the mobile phone(s) that you link to the Text Alert messaging service or have been granted permission by the authorized user of the mobile phone(s) to enroll such mobile phone(s) in the service;

(ii) grant the RMTA express permission to send text messages to that (those) mobile phone(s) through your wireless phone carrier unless and until such permission is revoked in accordance with these Terms and Conditions;

(iii) by granting such permission to the RMTA you are hereby requesting to receive such messages in spite of the fact that your number may otherwise be on the federal, or a state’s, do not call list and you agree, to the maximum extent permitted by law, that such text messages shall not be in violation of such do not call list(s);

(iv) acknowledge that standard text messaging rates apply and that the RMTA shall be responsible for any fees that may accrue as a result of such text messages being sent to that (those) mobile phone(s);

(v) acknowledge that you are responsible for being aware of, and obeying all of Virginia laws and regulations, as well as all local laws, regulations and ordinances, relating to Virginia’s prohibition of texting while driving including, but not limited to, Va. Code § 46.2-1078.1. Section 46.2-1078.1 provides, in its entirety:

A. It is unlawful for any person to operate a moving motor vehicle on the highways in the Commonwealth while using any handheld personal communications device to:

  1. Manually enter multiple letters or text in the device as a means of communicating with another person; or
  2. Read any email or text message transmitted to the device or stored within the device, provided that this prohibition shall not apply to any name or number stored within the device nor to any caller identification information.

B. The provisions of this section shall not apply to:

  1. The operator of any emergency vehicle while he is engaged in the performance of his official duties;
  2. An operator who is lawfully parked or stopped;
  3. The use of factory-installed or aftermarket global positioning systems (GPS) or wireless communications devices used to transmit or receive data as part of a digital dispatch system; or
  4. Any person using a handheld personal communications device to report an emergency.

C. A violation of this section is a traffic infraction punishable, for a first offense, by a fine of $125 and, for a second or subsequent offense, by a fine of $250.
For the purposes of this section, “emergency vehicle” means:

  1. Any law-enforcement vehicle operated by or under the direction of a federal, state, or local law-enforcement officer;
  2. Any regional detention center vehicle operated by or under the direction of a correctional officer responding to an emergency call or operating in an emergency situation;
  3. Any vehicle used to fight fire, including publicly owned state forest warden vehicles, when traveling in response to a fire alarm or emergency call;
  4. Any ambulance, rescue, or life-saving vehicle designed or used for the principal purpose of supplying resuscitation or emergency relief where human life is endangered;
  5. Any Department of Emergency Management vehicle or Office of Emergency Medical Services vehicle, when responding to an emergency call or operating in an emergency situation;
  6. Any Department of Corrections vehicle designated by the Director of the Department of Corrections, when (i) responding to an emergency call at a correctional facility, (ii) participating in a drug-related investigation, (iii) pursuing escapees from a correctional facility, or (iv) responding to a request for assistance from a law-enforcement officer; and
  7. Any vehicle authorized to be equipped with alternating, blinking, or flashing red or red and white secondary warning lights pursuant to § 46.2-1029.2.
  8. D. Distracted driving shall be included as a part of the driver's license knowledge examination.

    (v) acknowledge and represent to the RMTA that you will not, at any time, violate any of Virginia’s texting while driving laws, as well as all local laws, regulations and ordinances pertaining thereto, including Va. Code § 46.2-1078.1;

    (vi) agree to be legally bound by these Terms and Conditions. If at any time you do not agree with these Terms and Conditions, or any future modifications to these Terms and Conditions, your sole and exclusive remedy is to affirmatively opt-out of the Text Alerts messaging system;

    (vii) agree that your use of the Text Alert messaging system may only be used for lawful purposes and may not be used for any illegal activities, including, but not limited to: spamming, solicitation or unauthorized advertising, launch of denial of service attacks or viruses, fraud or harassment, intellectual property infringement, texting while driving, or any other activity that subjects the RMTA to liability, damages or danger.

    (viii) agree that once delivered to your device, Text Alerts are under your control and are your responsibility. By using the text messaging service you hereby release RMTA from any liability arising from or related to access to these messages once they have been delivered.

    No Warranties

    The Text Alert messaging service is provided on an “as is” and “as available” basis. The RMTA make no representations or warranties of any kind, expressed, implied or statutory, arising out of Text Alerts. THE RMTA HEREBY DISCLAIMS ALL WARRANTIES, INCLUDING ANY IMPLIED REPRESENTATIONS OR WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE RELATING TO THE TEXT ALERT MESSAGING SYSTEM.

    Disclaimer of Liability

    The RMTA shall have no obligation or liability to you with respect to use of or the performance of Text Alerts. The RMTA does not assume any legal liability or responsibility for the consequences resulting from action taken by you in response to receiving a Text Alert. By using the Text Alert messaging service, you hereby release and discharge the RMTA from any liability arising from or related to access to Text Alert messages once they have been delivered. You further agree to release, discharge, indemnify and hold the RMTA harmless from and against any and all rights, claims, lawsuits, actions, disputes, causes of action, damages (including, but not limited to, compensatory damages, punitive damages, attorneys’ fees and litigation costs), losses, costs, expenses, injuries or liabilities relating to, arising from, or as a result of the use of, or the performance of, Text Alerts or the Text Alert messaging system, or as a result of inaccurate Text Alert user account information, even if the RMTA were expressly advised about, or should have known of, the possibility of such damages. Your use of the Text Alert messaging system is at your sole risk.

X

Website Terms and Conditions of Use

Last Modified: 10/27/2016

Acceptance of the Terms of Use

These Website Terms and Conditions of Use are entered into by and between You and the Richmond Metropolitan Transportation Authority ("Authority", "we" or "us"). The following terms and conditions, together with any documents they expressly incorporate by reference (collectively, the “Terms of Use”), govern your access to and use of www.rmtaonline.org, including any content, functionality and services offered on or through www.rmtaonline.org (the "Website").

Please read the Terms of Use carefully before you start to use the Website. By using the Website or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by these Terms of Use and our Privacy Policy, incorporated herein by reference. If you do not want to agree to these Terms of Use or the Privacy Policy, you must not access or use the Website.

This Website is offered and available to users who are 18 years of age or older. By using this Website, you represent and warrant that you are of legal age to form a binding contract with the Authority and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Website.

Changes to the Terms of Use

We may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Website thereafter.

Your continued use of the Website following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to check this page from time to time/frequently/each time you access this Website so you are aware of any changes, as they are binding on you.

Accessing the Website and Account Security

We reserve the right to withdraw or amend this Website, and any service or material we provide on the Website, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Website, or the entire Website, to users, including registered users.

You are responsible for:

  1. Making all arrangements necessary for you to have access to the Website.
  2. Ensuring that all persons who access the Website through your internet connection are aware of these Terms of Use and comply with them.
  3. To access the Website or resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Website that all the information you provide on the Website is correct, current and complete. You agree that all information you provide to register with this Website or otherwise, including but not limited to through the use of any interactive features on the Website, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.

    Intellectual Property Rights

    The Website and its entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by the Authority, its licensors or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.

    These Terms of Use permit you to use the Website for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material on our Website, except as follows:

    1. Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
    2. You may store files that are automatically cached by your Web browser for display enhancement purposes.
    3. You may print one copy of a reasonable number of pages of the Website for your own personal, non-commercial use and not for further reproduction, publication or distribution.
    4. If we provide desktop, mobile or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use, provided you agree to be bound by our end user license agreement for such applications.
    5. If we provide Social Media Features with certain content, you may take such actions as are enabled by such features.

    You must not:

    1. Modify copies of any materials from this site.
    2. Use any illustrations, photographs, video or audio sequences or any graphics separately from the accompanying text.
    3. Delete or alter any copyright, trademark or other proprietary rights notices from copies of materials from this site.

    You must not access or use for any commercial purposes any part of the Website or any services or materials available through the Website.

    If you wish to make any use of material on the Website other than that set out in this section, please address your request to: info@rmtaonline.org.

    If you print, copy, modify, download or otherwise use or provide any other person with access to any part of the Website in breach of the Terms of Use, your right to use the Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title or interest in or to the Website or any content on the Website is transferred to you, and all rights not expressly granted are reserved by the Authority. Any use of the Website not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark and other laws.

    Trademarks

    The Authority name, the term “RMTA”, and all related names, logos, product and service names, designs and slogans are trademarks of the Authority or its affiliates or licensors. You must not use such marks without the prior written permission of the Authority. All other names, logos, product and service names, designs and slogans on this Website are the trademarks of their respective owners.

    Prohibited Uses

    You may use the Website only for lawful purposes and in accordance with these Terms of Use. You agree not to use the Website:

    1. In any way that violates any applicable federal, state, local or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries).
    2. For the purpose of exploiting, harming or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information or otherwise.
    3. To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter” or “spam” or any other similar solicitation.
    4. To impersonate or attempt to impersonate the Authority, an Authority employee, another user or any other person or entity (including, without limitation, by using e-mail addresses associated with any of the foregoing).
    5. To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Website, or which, as determined by us, may harm the Authority or users of the Website or expose them to liability.

    Additionally, you agree not to:

    1. Use the Website in any manner that could disable, overburden, damage, or impair the site or interfere with any other party’s use of the Website, including their ability to engage in real time activities through the Website.
    2. Use any robot, spider or other automatic device, process or means to access the Website for any purpose, including monitoring or copying any of the material on the Website.
    3. Use any manual process to monitor or copy any of the material on the Website or for any other unauthorized purpose without our prior written consent.
    4. Use any device, software or routine that interferes with the proper working of the Website.
    5. Introduce any viruses, trojan horses, worms, logic bombs or other material which is malicious or technologically harmful.
    6. Attempt to gain unauthorized access to, interfere with, damage or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer or database connected to the Website.
    7. Attack the Website via a denial-of-service attack or a distributed denial-of-service attack.
    8. Otherwise attempt to interfere with the proper working of the Website.

    Reliance on Information Posted

    The information presented on or through the Website is made available solely for general information purposes. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Website, or by anyone who may be informed of any of its contents.

    This Website may include content provided by third parties. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by the Authority, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of the Authority. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.

    Changes to the Website

    We may update the content on this Website from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Website may be out of date at any given time, and we are under no obligation to update such material.

    Information About You and Your Visits to the Website

    All information we collect on this Website is subject to our Privacy Policy. By using the Website, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.

    Other Terms and Conditions

    Additional terms and conditions may also apply to specific portions, services or features of the Website. All such additional terms and conditions are hereby incorporated by this reference into these Terms of Use.

    Linking to the Website and Social Media Features

    You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement.

    This Website may provide certain social media features that enable you to:

    1. Link from your own or certain third-party websites to certain content on this Website.
    2. Send e-mails or other communications with certain content, or links to certain content, on this Website.
    3. Cause limited portions of content on this Website to be displayed or appear to be displayed on your own or certain third-party websites.

    You may use these features solely as they are provided by us, solely with respect to the content they are displayed with and otherwise in accordance with any additional terms and conditions we provide with respect to such features. Subject to the foregoing, you must not:

    1. Establish a link from any website that is not owned by you.
    2. Cause the Website or portions of it to be displayed, or appear to be displayed by, for example, framing, deep linking or in-line linking, on any other site.
    3. Link to any part of the Website other than the homepage.
    4. Otherwise take any action with respect to the materials on this Website that is inconsistent with any other provision of these Terms of Use.

    The website from which you are linking, or on which you make certain content accessible, must comply in all respects with these Terms of Use.

    You agree to cooperate with us in causing any unauthorized framing or linking immediately to cease. We reserve the right to withdraw linking permission without notice.

    We may disable all or any social media features and any links at any time without notice in our discretion.

    Links from the Website

    If the Website contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

    Geographic Restrictions

    The owner of the Website is based in the Commonwealth of Virginia in the United States. We provide this Website for use only by persons located in the United States. We make no claims that the Website or any of its content is accessible or appropriate outside of the United States. Access to the Website may not be legal by certain persons or in certain countries. If you access the Website from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.

    Disclaimer of Warranties

    You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Website will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.

    YOUR USE OF THE WEBSITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE AUTHORITY NOR ANY PERSON ASSOCIATED WITH THE AUTHORITY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE WEBSITE. WITHOUT LIMITING THE FOREGOING, NEITHER THE AUTHORITY NOR ANYONE ASSOCIATED WITH THE AUTHORITY REPRESENTS OR WARRANTS THAT THE WEBSITE, ITS CONTENT OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

    THE AUTHORITY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE.

    THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

    Limitation on Liability

    IN NO EVENT WILL THE AUTHORITY, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.

    THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

    Indemnification

    You agree to defend, indemnify and hold harmless the Authority, its affiliates, licensors and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms of Use or your use of the Website, including, but not limited to any use of the Website’s content, services or products other than as expressly authorized in these Terms of Use or your use of any information obtained from the Website.

    Governing Law and Jurisdiction

    All matters relating to the Website and these Terms of Use and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia without giving effect to any choice or conflict of law provision or rule.

    Any legal suit, action or proceeding arising out of, or related to, these Terms of Use or the Website shall be instituted exclusively in the federal courts of the Eastern District of Virginia or the courts of the Commonwealth of Virginia in each case located in the City of Richmond, although we retain the right to bring any suit, action or proceeding against you for breach of these Terms of Use in any relevant jurisdiction. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

    Waiver and Severability

    No waiver of by the Authority of any term or condition set forth in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Authority to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision.

    If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect.

    Entire Agreement

    The Terms of Use, our Privacy Policy and our “Text Alerts” Acknowledgement (if applicable) constitute the sole and entire agreement between you and the Authority with respect to the Website and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the Website.

    Your Comments and Concerns

    This website is operated by the Richmond Metropolitan Transportation Authority, 919 East Main Street, Suite 600, Richmond, Virginia 23219.

    All feedback, comments, requests for technical support and other communications relating to the Website should be directed to: info@rmtaonline.org.

X

Privacy Policy

Last modified: 10/27/2016

Introduction

The Richmond Metropolitan Transportation Authority ("Authority", "we" or "us") respects your privacy and are committed to protecting it through our compliance with this Privacy Policy.

This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit the website www.rmtaonline.org (our "Website") and our practices for collecting, using, sharing, maintaining and protecting that information.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this Privacy Policy. This Privacy Policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check this Privacy Policy periodically for updates.

Children Under the Age of 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features or provide any information about yourself to us, including your name, address, telephone number, email address. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at info@rmtaonline.org.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on the Website. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our Website:

  1. See what data we have about you, if any.
  2. Change/correct any data we have about you.
  3. Have us delete any data we have about you.
  4. Express any concern you have about our use of your data.

Information We Collect Through Automatic Data Collection Technologies.

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  1. Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
  2. Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we may collect automatically is statistical data and does not include personal information. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

  1. Estimate our audience size and usage patterns.
  2. Speed up your searches.
  3. Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.

Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, visit the Flash player settings page on Adobe's website.

Web Beacons. Pages of our the Website may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Authority, for example, to count users who have visited those pages and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

Links

This Website may contain links to other websites. Please be aware that we are not responsible for the content or privacy practices of such other websites. We encourage our users to be aware when they leave our Website and to read the privacy statements of any other website that collects personally identifiable information.

Security

We have implemented measures designed to protect your personal information from accidental loss and unauthorized access, use and alteration. When you submit information via the Website, your information is protected both online and offline. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our Privacy Policy on this page. You are responsible for periodically visiting our Website and this Privacy Policy to check for any changes.

Contact Information

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at: info@rmtaonline.org.

X