Customer Feedback


Toll Adjustment effective Sept. 1. Click here to read the press release.

Toll Calculator

Our Mission

The mission of the RMTA is to build and operate a variety of public facilities and offer public services, especially transportation related, within the Richmond metropolitan area, each of which is operated and financed primarily by user fees. Our efforts are dedicated to the following constituents:

Joi Taylor Dean

Chief Executive Officer

Joi Taylor Dean currently serves as the CEO for the Richmond Metropolitan Transportation Authority (“RMTA”), a regional transportation authority that operates and maintains critical transportation infrastructure in the Richmond Metropolitan area.  As CEO, Ms. Dean is responsible for developing and directing the Authority’s long-range planning and development activities, including financial management systems, legislation, planning and design work, and construction activities.  She also leads the organization’s regional partnerships with the regional local governments, civic and special interest groups.

Prior to her current position, Ms. Dean served as the RMTA’s Chief of Staff where she worked closely with the CEO providing input and was responsible for all facets of the Authority including developing policy related to RMTA operations, managing RMTA public relations, tracking and monitoring state and federal legislation, and conferring with RMTA legal counsel as necessary on a range of issues.

Ms. Dean’s other career highlights include:

Founder and President of the Dean Strategy Group, a company that provided management and consulting services in the areas of political consulting, strategic communications, business development, government affairs, grass roots advocacy, and coalition building. Ms. Dean used her diverse background with linkages to government, the political arena, the legal community, and the nonprofit world to develop and manage relationships and achieve results for her clients.

A decade of experience in the legal and political arena where she served as a Special Assistant to New Jersey Attorney General, Peter Harvey, and worked as a liaison between the Attorney General and federal, state and local elected officials as well as religious organizations and community based organizations.

Additionally, Ms. Dean served as a Legal Specialist in the Consumer Fraud Prosecution, Antitrust, and Affirmative Litigation sections of the New Jersey Attorney General’s Office Division of Law where she worked on cases to protect the finances of the citizens of New Jersey by helping to identify and prosecute consumer and mortgage fraud and preventing business monopolies.

An active member of Alpha Kappa Alpha Sorority, Inc., the first sorority founded for African American women, Ms. Dean has served as the Business Manager for the North Atlantic Region, as a member of the North Atlantic Standards Evaluation Team and as the New Jersey State Coordinator for AKA Connection.

Ms. Dean holds a Bachelor’s of Arts degree in Political Science from Hampton University and a Juris Doctor from William and Mary Law School.



Leslie Mehta

Chief of Staff

Leslie Chambers Mehta joined the RMTA as Chief of Staff in February 2018. She has nearly two decades of legal experience and has worked in law firms and nonprofit organizations. Most recently, Ms. Mehta was the legal director at the ACLU of Virginia where she was the head of the legal department and managed all aspects of complex litigation.

As Chief of Staff, she works closely with the CEO to provide input on all RMTA matters, including managing public relations, tracking state and federal legislation, developing policy related to RMTA operations, cooperating and coordinating with RMTA legal counsel on legal matters, and assisting with prioritizing issues of concern to the organization.

Ms. Mehta received a B.A. in English Literature from the University of North Carolina at Chapel Hill and a J.D. from Howard University School of Law. Ms. Mehta is an active member of the Virginia state bar and is inactive with the state bars of Maryland, Missouri, Kansas, and California.

Director of Finance

Sheryl B. Johnson

Director of Human Resources

Sheryl B. Johnson joined the RMTA in February 2001 as human resources manager. She transitioned to director of human resources in July 2014. Johnson is responsible for planning, organizing, and directing all human resources activities of the Authority, including policy and program development, recruitment, performance management, employee relations, compensation, and benefits management.

Ms. Johnson received a B.A. in Foreign Language (Interdisciplinary Major Program) from the University of Virginia, and holds the Professional in Human Resources designation (PHR). Johnson is a member of the National Society for Human Resource Management (SHRM) and the International Public Management Association for Human Resources (IPMA-HR). Ms. Johnson brings 20+ years of professional human resources experience to the RMTA.

Theresa M. Simmons

Director of Operations

Theresa M. Simmons, P.E. joined the RMTA in September 2010 as the RMTA engineer. In December 2013, she was promoted to director of operations. She is responsible for the operation of the Powhite Parkway, the Downtown Expressway, and the Boulevard Bridge; operations at The Diamond baseball stadium and Main Street Station. Ms. Simmons also represents the RMTA as a voting member of the Technical Advisory Committee of the Richmond Area Metropolitan Planning Organization (MPO). The MPO is the region’s federally designated regional transportation planning organization that serves as the forum for cooperative transportation decision-making in the Richmond Region.

Her role also includes working with the General Manager on short-range and long-range planning. She also analyzes project designs and interprets data in an effort to provide sound advice and to make recommendations to the General Manager and Board of Directors on operational and project specific matters. She is also involved in the evaluation, designing and planning of new projects and major improvements to RMTA assets.

Ms. Simmons received a B.S. in Civil Engineering from the University of South Alabama with a work background in site construction, material testing, highway design, and geotechnical experience. In addition Ms. Simmons earned a MBA from Virginia Commonwealth University. She also has a B.S. in Marine Biology from the University of Alabama and is a graduate of the executive development program from International Bridge, Tunnel, and Turnpike Association Leadership Academy. Ms. Simmons brings 16 years of project planning and engineering design to the RMTA. Ms. Simmons is a registered Professional Engineer in Alabama and the Commonwealth of Virginia.

Marvin Tart, Sr.

Henrico County Representative

Marvin Tart, Sr. was appointed to the Board as a Henrico County representative in July 2014 and elected Chair of the Board in June 2022.  Tart represents the Fairfield District on the County Transportation Safety Commission where he has served for six years. He is a retired VDOT employee with over 40 years of experience. At VDOT, Tart held various positions as a transportation designer and planner. His vast experience also included stints as a project and program manager. Tart earned an Associate’s degree in Engineering Technology from J. Sargeant Reynolds Community College, a Bachelor’s degree in Urban Studies and Planning from Virginia Commonwealth University, and a Master of Public Administration from Virginia Commonwealth University. Additionally, Tart has earned certificates in project management from The George Washington University and traffic management from Northwestern University. Tart is a 1995 graduate of Leadership Metro Richmond.

Lane Ramsey

Chesterfield County Representative

Lane Ramsey was appointed to the Board as a Chesterfield County representative in October 2016 and elected Vice-Chair of the Board in June 2020. Ramsey is a Managing Principal of DecideSmart, a consulting firm aiding organizations in effecting real change. Ramsey served for over 35 years in Chesterfield government, including 20 years as the County Administrator. In 1997, he received the Academy for Public Administration’s prestigious national Public Service Award. His expertise is in strategic planning and assisting entities with operational and efficiency reviews. Ramsey has a BBA in Business Administration and Management from Mars Hill University.

Carlos M. Brown

Commonwealth Transportation Board Representative

Carlos M. Brown was appointed to the Board as a City of Richmond representative in February 2011 and served as Chair of the Board from July of 2012 to July of 2015. Brown is the Director of Alternative Energy Solutions Business Development and Commericialization Strategies for Dominion Resources Services, Inc, a subsidiary of Dominion Resources, Inc., one of the nation’s largest energy companies. Prior to his current role Brown served as Senior Counsel for Dominion, where he was responsible for the legal execution of the company’s intellectual property, capital markets, merger and acquisition, and venture capital transactions. Prior to joining Dominion Resources, he co-founded and served as managing partner of Brown Martin, PC, advising private corporations, non-profits and limited liability companies on organization, strategic transactions, governance and shareholder dispute issues. Brown earned his Bachelor’s of Arts and his Juris Doctorate from the University of Virginia.

Dironna Clarke

City of Richmond Representative

Dironna Moore-Clarke was appointed to the Board as a City of Richmond representative in October 2022.  Moore-Clarke is a fifteen year transportation veteran and the Administrator for the Office of Equitable Transit and Mobility. She has previously served as the Multimodal Transportation Policy and Planning Manager for the Virginia’s Secretary of Transportation Office and as Petersburg Transit General Manager.  Prior to this, she worked with the State of Tennessee Department of Transportation assisting local and regional agencies in public transportation options as alternatives to roadway and highway improvement choices.  She has extensive experience working with regional Boards comprised of local elected and appointed officials and other agency representatives on urban transit issues, system improvement, operations, and maintenance. She is a graduate of Virginia Tech and is a Master’s candidate in Public Administration Management from American Public University Systems.  Moore-Clarke is employed in the City of Richmond and happily married with four beautiful children.

Dr. Unwanna Dabney

Richmond City Representative

Dr. Unwanna Dabney was appointed to the Board as a Richmond City representative in October 2016. Dr. Dabney has over 20 years of experience in the transportation industry.  She currently works as a Senior Manager for AECOM Technical Services, leading projects and business development initiatives for multimodal transportation planning efforts in Virginia.  She has prior experience in the public and private sectors, having worked as a consultant with the Federal Highway Administration and the Virginia Department of Transportation.  Her experience includes leading multidisciplinary teams and managing various transportation projects and programs in Virginia, North Carolina, Massachusetts, Puerto Rico, and the US Virgin Islands.  Dr. Dabney has a Ph.D. in Public Policy and Administration from Virginia Commonwealth University; Master of Public Administration from Old Dominion University; and B.S. in Civil Engineering Technology from South Carolina State University.





Jane duFrane

Henrico County Representative

Jane DuFrane was elected to the Board as a Henrico representative in October 2019. She serves as Richmond Division Vice President for Highwoods Properties, a publicly traded real estate investment trust specializing in office development. In this role, she is responsible for for all aspects of the division, including the marketing and leasing, wholly-owned and third-party property management and development opportunties.
Ms. DuFrane graduated from Old Dominion University with a B.S. in Business Adminstration, Real Estate Finance. She earned the CCIM designation in 2002, the SIOR designation in 2011 and her Managing Brokers License in 2018. She is Past President of the Richmond CREW and GRACRE chapters. She is the current President of the Innsbrook Owners Association Board. She also serves on the Cystic Fibrosis Foundation of Va. and is a board member at The Steward School.

Aubrey W. Fountain, III

City of Richmond Representative

Barrett Hardiman

City of Richmond Representative

Barrett Hardiman is a government relations professional with more than a decade of experience. He is Senior Government Relations Manager for Genworth Financial with responsibility for all 50 states. Previously, he served as Director of Government Affairs for Luck Companies – focusing on state and federal transportation funding and policy, economic development, and local land use issues. Mr. Hardiman has also worked for a variety of state trade associations covering diverse topics from broadcast television to home construction.
Mr. Hardiman received a B.A. from the University of Virginia with a double concentration in Economics and American Politics.
He serves as the chairperson of the Virginia Solar Energy Development and Energy Storage Authority, and previously served as the chairperson of the Transportation and Infrastructure sub-committee of the Greater Richmond Chamber’s Government Relations Committee.

Thomas A. Hawthorne, PE.

Henrico County Representative

Thomas Hawthorne was appointed to the RMTA Board as representative from Henrico County in 2018. Mr. Hawthorne retired from the Virginia Department of Transportation after a 38 year career where he held several field management positions including Richmond District Administrator as his final assignment. Mr. Hawthorne is a graduate of the Virginia Military Institute and a registered Professional Engineer in Virginia.

Dean Lynch

Chesterfield County Representative

Dean Lynch was appointed to the RMTA board as a representative from Chesterfield County in June 2022.  Dean is the Executive Director for the Virginia Association of Counties. He received a graduate degree, Master of City and County Management, in 1994 form the College of Business at East Tennessee State University.  Prior to his current position, Dean worked for many years as a local government lobbyist with the Virginia Association of Counties.  He has been affiliated with VACo as Deputy Executive Director, Legislative Director and Director of Local Government Affairs.  He also served in Gov. Mark R. Warner’s cabinet as Deputy Secretary of Health and Human Resources.  He gain many years of association and local government experience while serving in various positions and in local government.  Dean holds certifications as a Certified Association Executive and a Certified County Association Executive.  He also holds a Master Certificate in High Performance Leadership from the NCCAE/Professional Development of Academy.  He has been an active member of the Virginia Society of Association Executives.  Dean is active in community affairs by serving on the Commonwealth’s Fair Housing Board, the Chesterfield County Community Services Board and Board of Social Services.  He has served on the Chesterfield County Citizen Budget Advisory Committee.

Ian Millikan

Chesterfield County Representative

Ian Millikan was appointed to the RMTA board as a representative from Chesterfield County .  He also serves on the Board of Directors for the Greater Richmond Transit Company (GRTC). Mr. Millikan has worked in the public sector both for the Virginia Department of Transportation (VDOT) and Chesterfield County and is currently working in the private sector as a civil engineering manager for Wallace Montgomery and Associates. He has a Master’s Degree in Transportation Policy, Operations, and Logistics from George Mason University and a Bachelor’s Degree in Civil Engineering from Virginia Tech. His is a licensed Professional Engineer in Virginia.

Steven Mulroy

Chesterfield County Representative

Steven C. Mulroy was appointed as a representative from Chesterfield County in June 2022. He is a Managing Director at VML/VACo Finance, with oversight responsibilities of the firm’s investment funds, municipal advisory services, and financing programs offered to local governments throughout the Commonwealth of Virginia.  Mulroy has been with VML/VACo Finance since 2006 and was instrumental in launching the firm’s Pooled OPEB Trust Fund and the Virginia Investment Pool, which combined have assets of approximately $4.0 billion.  Mulroy is registered as a Municipal Advisor Principal, having passed the Series 54 and 50 Municipal Advisor exams. Mulroy has a total of 30 years of experience in the financial services industry, including thirteen years prior to joining VML/VACo Finance in public finance and financial advisory services.  Mulroy earned an M.B.A. from New York University and graduated with a B.S. in Finance from Villanova University. He also successfully passed the Level 1 Chartered Financial Analyst exam.

Tyrone Nelson

Henrico County Representative

Tyrone Nelson was appointed to the Board as a Henrico County representative in July 2014 Nelson serves on the Henrico County Board of Supervisors representing the Varina District.  He is also pastor of the Sixth Mount Zion Baptist Church in Richmond.  Nelson earned an Associate’s degree in Business Administration from J. Sargeant Reynolds Community College, a Bachelor’s degree in Business Administration from Virginia Commonwealth University, and a Master of Divinity in Practical Theology degree from Virginia Union University.

Stephen Story

Henrico County Representative

Stephen W. Story left school early and work a half day at James River Transportation. He has been there ever since then. While at James River Transportation, Story has successfully directed the company through three recessions, two fuel crises, two insurance crises, one war, “9/11”, the “Great Recession” and COVID-19. During this time, Story initiated additional services to assist James River in its growth. Among those were convention transportation management, contract services, tour services and Richmond Tours; a daily guided sightseeing tour of Richmond. Also, in 2001 Story organized the purchase of an executive transportation Carey franchise. This purchase increased James River’s size by about 30% and opened a host of additional services to existing clients in the Central Virginia region. James River will celebrate its 95th Anniversary in 2023.

Stephen is involved in promoting travel and tourism in Richmond through Richmond Region Tourism, the Greater Richmond Chamber of Commerce, the Richmond Metropolitan Planning Organization, Richmond Renaissance, InUnison (formerly Retail Merchants Association) and various local neighborhood groups. He has served on various motorcoach association task forces and leadership positions. Story is also invited to speak at local, state and national tourism functions, provide lectures at Virginia Commonwealth University and provide testimony at State and Federal legislative hearings.

Born in Richmond, Stephen graduated from high school and attended the University of Richmond while working full time at James River Transportation. He received his BS in Human Resource Management.

Story is most active in the community through James River Transportation. He has donated and driven motorcoaches throughout the area for various organizations devoted to helping kids. Some of these trips include the Virginia Winter Special Olympics, an annual circus trip for under-privileged children and an annual K-Mart Christmas shopping trip for intercity youth. He also drives the James River Transportation mini-bus (go-cart) in most of the area parades.

Marilyn West

City of Richmond Representative

Marilyn West was appointed to the Board as a City of Richmond representative in September 2012 and elected Chair of the Board in June 2020. West is Chairwoman and CEO of M.H. West & Co., a 22 year old Virginia-based consulting company specializing in management, planning and education services. West has over 30 years of experience working with CEOs, executive management, and governance of public and private sector businesses. She holds a bachelor’s degree in mathematics from Waynesburg College in Pennsylvania and a masters degree from University of Pittsburgh School of Public Health.

Donald Williams

Chesterfield County Representative

Donald C. Williams was appointed as a representative from Chesterfield County in June of 2018. He is the owner and principal of The Donald Williams Group LLC, a Richmond area-based consulting firm. Prior to founding DWG, Williams served as the Administrator of the U. S. General Services Administration’s National Capital Region and on the executive committee of the Downtown Business Improvement District in Washington, DC. He previously served as Director of the Virginia Department of General Services and has also been appointed to Gubernatorial and Presidential Transition teams. Williams earned a Bachelor of Science in Business Administration (MCL) from the University of Richmond and a Master of Business Administration from Old Dominion University.

Company Overview

In accordance with legislation by the Virginia General Assembly, the Authority is managed by a sixteen member Board. In addition to the Board, the organization is made up of key executive staff to manage: Engineering, Finance, Human Resources and Auditing. Executive staff has oversight of the 130 staff members of the Authority.

Board of Directors

Executive Staff

Executive Staff

In 2017 Joi Taylor Dean was named CEO of the Richmond Metropolitan Transportation Authority. The executive staff manages all necessary functions of the Authority including but not limited to; engineering, finance, human resources, auditing, procurement, toll collection (manual and electronic) and maintenance.

Board of Directors

Effective July 1, 2014, the Virginia General Assembly enacted 4761-001 which renamed the RMA to the Richmond Metropolitan Transportation Authority (RMTA) and changed the board composition. As a result, the Board of Directors governing the RMTA was increased from 11 members to 16. Five members are appointed by each jurisdiction: the mayor of the City of Richmond (with the approval of the Richmond City Council), and Boards of Supervisors of Chesterfield and Henrico Counties. Each jurisdiction may appoint one of their five members as an elected official. Additionally, one ex-officio member is appointed by the Commonwealth of Virginia Transportation Board. In addition to the 16 board members, the RMTA is assisted by a Secretary and General Counsel who takes the minutes of the meetings and provides legal assistance as needed

Board Committees

Committee Goals

Frequently Asked Questions

What is the RMTA?

What is the RMTA?

How is paying a toll different than paying taxes?

How is paying a toll different than paying taxes?

Where does the RMTA get its money?

Where does the RMTA get its money?

When was the last time RMTA increased tolls?

When was the last time RMTA increased tolls?

What responsibilities does the RMTA have to its bondholders?

What responsibilities does the RMTA have to its bondholders?

How much toll revenue does the RMTA take in each year?

How much toll revenue does the RMTA take in each year?

How much does it cost to run the expressway system?

How much does it cost to run the expressway system?

How many transactions does the RMTA conduct annually, monthly, daily?

How many transactions does the RMTA conduct annually, monthly, daily?

Why is the speed limit in the “fast lanes” only 45 mph?

Why is the speed limit in the “fast lanes” only 45 mph?

Website Terms and Conditions of Use

Last Modified: 10/27/2016

Acceptance of the Terms of Use

These Website Terms and Conditions of Use are entered into by and between You and the Richmond Metropolitan Transportation Authority ("Authority", "we" or "us"). The following terms and conditions, together with any documents they expressly incorporate by reference (collectively, the “Terms of Use”), govern your access to and use of www.rmtaonline.org, including any content, functionality and services offered on or through www.rmtaonline.org (the "Website").

Please read the Terms of Use carefully before you start to use the Website. By using the Website or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by these Terms of Use and our Privacy Policy, incorporated herein by reference. If you do not want to agree to these Terms of Use or the Privacy Policy, you must not access or use the Website.

This Website is offered and available to users who are 18 years of age or older. By using this Website, you represent and warrant that you are of legal age to form a binding contract with the Authority and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Website.

Changes to the Terms of Use

We may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Website thereafter.

Your continued use of the Website following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to check this page from time to time/frequently/each time you access this Website so you are aware of any changes, as they are binding on you.

Accessing the Website and Account Security

We reserve the right to withdraw or amend this Website, and any service or material we provide on the Website, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Website, or the entire Website, to users, including registered users.

You are responsible for:

  1. Making all arrangements necessary for you to have access to the Website.
  2. Ensuring that all persons who access the Website through your internet connection are aware of these Terms of Use and comply with them.
  3. To access the Website or resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Website that all the information you provide on the Website is correct, current and complete. You agree that all information you provide to register with this Website or otherwise, including but not limited to through the use of any interactive features on the Website, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.

    Intellectual Property Rights

    The Website and its entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by the Authority, its licensors or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.

    These Terms of Use permit you to use the Website for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material on our Website, except as follows:

    1. Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
    2. You may store files that are automatically cached by your Web browser for display enhancement purposes.
    3. You may print one copy of a reasonable number of pages of the Website for your own personal, non-commercial use and not for further reproduction, publication or distribution.
    4. If we provide desktop, mobile or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use, provided you agree to be bound by our end user license agreement for such applications.
    5. If we provide Social Media Features with certain content, you may take such actions as are enabled by such features.

    You must not:

    1. Modify copies of any materials from this site.
    2. Use any illustrations, photographs, video or audio sequences or any graphics separately from the accompanying text.
    3. Delete or alter any copyright, trademark or other proprietary rights notices from copies of materials from this site.

    You must not access or use for any commercial purposes any part of the Website or any services or materials available through the Website.

    If you wish to make any use of material on the Website other than that set out in this section, please address your request to: info@rmtaonline.org.

    If you print, copy, modify, download or otherwise use or provide any other person with access to any part of the Website in breach of the Terms of Use, your right to use the Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title or interest in or to the Website or any content on the Website is transferred to you, and all rights not expressly granted are reserved by the Authority. Any use of the Website not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark and other laws.


    The Authority name, the term “RMTA”, and all related names, logos, product and service names, designs and slogans are trademarks of the Authority or its affiliates or licensors. You must not use such marks without the prior written permission of the Authority. All other names, logos, product and service names, designs and slogans on this Website are the trademarks of their respective owners.

    Prohibited Uses

    You may use the Website only for lawful purposes and in accordance with these Terms of Use. You agree not to use the Website:

    1. In any way that violates any applicable federal, state, local or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries).
    2. For the purpose of exploiting, harming or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information or otherwise.
    3. To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter” or “spam” or any other similar solicitation.
    4. To impersonate or attempt to impersonate the Authority, an Authority employee, another user or any other person or entity (including, without limitation, by using e-mail addresses associated with any of the foregoing).
    5. To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Website, or which, as determined by us, may harm the Authority or users of the Website or expose them to liability.

    Additionally, you agree not to:

    1. Use the Website in any manner that could disable, overburden, damage, or impair the site or interfere with any other party’s use of the Website, including their ability to engage in real time activities through the Website.
    2. Use any robot, spider or other automatic device, process or means to access the Website for any purpose, including monitoring or copying any of the material on the Website.
    3. Use any manual process to monitor or copy any of the material on the Website or for any other unauthorized purpose without our prior written consent.
    4. Use any device, software or routine that interferes with the proper working of the Website.
    5. Introduce any viruses, trojan horses, worms, logic bombs or other material which is malicious or technologically harmful.
    6. Attempt to gain unauthorized access to, interfere with, damage or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer or database connected to the Website.
    7. Attack the Website via a denial-of-service attack or a distributed denial-of-service attack.
    8. Otherwise attempt to interfere with the proper working of the Website.

    Reliance on Information Posted

    The information presented on or through the Website is made available solely for general information purposes. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Website, or by anyone who may be informed of any of its contents.

    This Website may include content provided by third parties. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by the Authority, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of the Authority. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.

    Changes to the Website

    We may update the content on this Website from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Website may be out of date at any given time, and we are under no obligation to update such material.

    Information About You and Your Visits to the Website

    All information we collect on this Website is subject to our Privacy Policy. By using the Website, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.

    Other Terms and Conditions

    Additional terms and conditions may also apply to specific portions, services or features of the Website. All such additional terms and conditions are hereby incorporated by this reference into these Terms of Use.

    Linking to the Website and Social Media Features

    You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement.

    This Website may provide certain social media features that enable you to:

    1. Link from your own or certain third-party websites to certain content on this Website.
    2. Send e-mails or other communications with certain content, or links to certain content, on this Website.
    3. Cause limited portions of content on this Website to be displayed or appear to be displayed on your own or certain third-party websites.

    You may use these features solely as they are provided by us, solely with respect to the content they are displayed with and otherwise in accordance with any additional terms and conditions we provide with respect to such features. Subject to the foregoing, you must not:

    1. Establish a link from any website that is not owned by you.
    2. Cause the Website or portions of it to be displayed, or appear to be displayed by, for example, framing, deep linking or in-line linking, on any other site.
    3. Link to any part of the Website other than the homepage.
    4. Otherwise take any action with respect to the materials on this Website that is inconsistent with any other provision of these Terms of Use.

    The website from which you are linking, or on which you make certain content accessible, must comply in all respects with these Terms of Use.

    You agree to cooperate with us in causing any unauthorized framing or linking immediately to cease. We reserve the right to withdraw linking permission without notice.

    We may disable all or any social media features and any links at any time without notice in our discretion.

    Links from the Website

    If the Website contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

    Geographic Restrictions

    The owner of the Website is based in the Commonwealth of Virginia in the United States. We provide this Website for use only by persons located in the United States. We make no claims that the Website or any of its content is accessible or appropriate outside of the United States. Access to the Website may not be legal by certain persons or in certain countries. If you access the Website from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.

    Disclaimer of Warranties

    You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Website will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.




    Limitation on Liability




    You agree to defend, indemnify and hold harmless the Authority, its affiliates, licensors and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms of Use or your use of the Website, including, but not limited to any use of the Website’s content, services or products other than as expressly authorized in these Terms of Use or your use of any information obtained from the Website.

    Governing Law and Jurisdiction

    All matters relating to the Website and these Terms of Use and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia without giving effect to any choice or conflict of law provision or rule.

    Any legal suit, action or proceeding arising out of, or related to, these Terms of Use or the Website shall be instituted exclusively in the federal courts of the Eastern District of Virginia or the courts of the Commonwealth of Virginia in each case located in the City of Richmond, although we retain the right to bring any suit, action or proceeding against you for breach of these Terms of Use in any relevant jurisdiction. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

    Waiver and Severability

    No waiver of by the Authority of any term or condition set forth in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Authority to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision.

    If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect.

    Entire Agreement

    The Terms of Use, our Privacy Policy and our “Text Alerts” Acknowledgement (if applicable) constitute the sole and entire agreement between you and the Authority with respect to the Website and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the Website.

    Your Comments and Concerns

    This website is operated by the Richmond Metropolitan Transportation Authority, 919 East Main Street, Suite 600, Richmond, Virginia 23219.

    All feedback, comments, requests for technical support and other communications relating to the Website should be directed to: info@rmtaonline.org.


Privacy Policy

Last modified: 10/27/2016


The Richmond Metropolitan Transportation Authority ("Authority", "we" or "us") respects your privacy and are committed to protecting it through our compliance with this Privacy Policy.

This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit the website www.rmtaonline.org (our "Website") and our practices for collecting, using, sharing, maintaining and protecting that information.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this Privacy Policy. This Privacy Policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check this Privacy Policy periodically for updates.

Children Under the Age of 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features or provide any information about yourself to us, including your name, address, telephone number, email address. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at info@rmtaonline.org.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on the Website. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our Website:

  1. See what data we have about you, if any.
  2. Change/correct any data we have about you.
  3. Have us delete any data we have about you.
  4. Express any concern you have about our use of your data.

Information We Collect Through Automatic Data Collection Technologies.

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  1. Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
  2. Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we may collect automatically is statistical data and does not include personal information. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

  1. Estimate our audience size and usage patterns.
  2. Speed up your searches.
  3. Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.

Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, visit the Flash player settings page on Adobe's website.

Web Beacons. Pages of our the Website may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Authority, for example, to count users who have visited those pages and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).


This Website may contain links to other websites. Please be aware that we are not responsible for the content or privacy practices of such other websites. We encourage our users to be aware when they leave our Website and to read the privacy statements of any other website that collects personally identifiable information.


We have implemented measures designed to protect your personal information from accidental loss and unauthorized access, use and alteration. When you submit information via the Website, your information is protected both online and offline. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our Privacy Policy on this page. You are responsible for periodically visiting our Website and this Privacy Policy to check for any changes.

Contact Information

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at: info@rmtaonline.org.