Executive Staff

In 2017 Joi Taylor Dean was named CEO of the Richmond Metropolitan Transportation Authority. The executive staff manages all necessary functions of the Authority including but not limited to; engineering, finance, human resources, auditing, procurement, toll collection (manual and electronic) and maintenance.

Joi Taylor Dean

Chief Executive Officer

Joi Taylor Dean

Chief Executive Officer

Joi Taylor Dean currently serves as the CEO for the Richmond Metropolitan Transportation Authority (“RMTA”), a regional transportation authority that operates and maintains critical transportation infrastructure in the Richmond Metropolitan area. As CEO, Ms. Dean is responsible for developing and directing the Authority’s long-range planning and development activities, including financial management systems, legislation, planning and design work, and construction activities. She also leads the organization’s regional partnerships with the regional local governments, civic and special interest groups.

Prior to her current position, Ms. Dean served as the RMTA’s Chief of Staff where she worked closely with the CEO providing input and was responsible for all facets of the Authority including developing policy related to RMTA operations, managing RMTA public relations, tracking and monitoring state and federal legislation, and conferring with RMTA legal counsel as necessary on a range of issues.

Ms. Dean’s other career highlights include:

Founder and President of the Dean Strategy Group, a company that provided management and consulting services in the areas of political consulting, strategic communications, business development, government affairs, grass roots advocacy, and coalition building. Ms. Dean used her diverse background with linkages to government, the political arena, the legal community, and the nonprofit world to develop and manage relationships and achieve results for her clients.

A decade of experience in the legal and political arena where she served as a Special Assistant to New Jersey Attorney General, Peter Harvey, and worked as a liaison between the Attorney General and federal, state and local elected officials as well as religious organizations and community based organizations.

Additionally, Ms. Dean served as a Legal Specialist in the Consumer Fraud Prosecution, Antitrust, and Affirmative Litigation sections of the New Jersey Attorney General’s Office Division of Law where she worked on cases to protect the finances of the citizens of New Jersey by helping to identify and prosecute consumer and mortgage fraud and preventing business monopolies.

An active member of Alpha Kappa Alpha Sorority, Inc., the first sorority founded for African American women, Ms. Dean has served as the Business Manager for the North Atlantic Region, as a member of the North Atlantic Standards Evaluation Team and as the New Jersey State Coordinator for AKA Connection.

Ms. Dean holds a Bachelor’s of Arts degree in Political Science from Hampton University and a Juris Doctor from William and Mary Law School.

Shannon N. Marshall

Chief of Staff

Shannon N. Marshall

Chief of Staff

Shannon N. Marshall serves as chief of staff for the Richmond Metropolitan Transportation Authority with input and responsibility for all facets of the organization. She prioritizes strategic initiatives, leads cross-functional projects, and facilitates collaboration across teams to achieve organizational goals.

Before joining RMTA, Ms. Marshall served as partner and chief of staff for the Government Communications line of business at ICF Next. In this dual role, she provided strategic guidance to federal agency clients and operational oversight to internal teams. She played a critical role in aligning executive leadership priorities, advancing enterprise communications strategies, and driving organizational effectiveness across a complex matrixed environment.

Ms. Marshall’s commitment to public service and passion for transportation is rooted in her tenure at the Virginia Department of Transportation, where she provided leadership as the director of communications. At VDOT, she served as a trusted advisor, led an award-winning in-house communications team, and directed high-profile outreach efforts on major infrastructure projects – all while reinforcing public trust in one of the Commonwealth’s most visible agencies.

Ms. Marshall holds a Bachelor of Science degree in Communications and a Master of Science degree in Strategic Public Relations from Virginia Commonwealth University and is Accredited in Public Relations, reflecting her dedication to professional ethics and lifelong learning.

Paula Watson

Director of Revenue Assurance and Procurement

Paula Watson

Director of Revenue Assurance and Procurement

Paula Watson joined the RMTA in February 1995 as the Internal Auditor. Her position evolved to include Procurement Management in 2015. Ms. Watson is responsible for internal audits, communications with customers, management of procurements and contracts, and various other duties for the Authority.

Ms. Watson received a B.A. in Business Administration with a minor in Finance from Virginia Commonwealth University and is a Certified Contracting Associate with the Commonwealth of Virginia. She is a member of the Institute of Internal Auditors, National Institute of Governmental Purchasing, Capital Area Purchasing Association, and the International Bridge, Tunnel and Turnpike Association where she serves on the Lost Revenue Task Force. She brings 30+ years of audit and tolling experience to the RMTA.

Sheryl B. Johnson

Director of Human Resources

Sheryl B. Johnson

Director of Human Resources

Sheryl B. Johnson joined the RMTA in February 2001 as human resources manager. She transitioned to director of human resources in July 2014. Johnson is responsible for planning, organizing, and directing all human resources activities of the Authority, including policy and program development, recruitment, performance management, employee relations, compensation, and benefits management.

Ms. Johnson received a B.A. in Foreign Language (Interdisciplinary Major Program) from the University of Virginia, and holds the Professional in Human Resources designation (PHR). Johnson is a member of the National Society for Human Resource Management (SHRM) and the International Public Management Association for Human Resources (IPMA-HR). Ms. Johnson brings 20+ years of professional human resources experience to the RMTA.

Vacant

Director of Operations

Vacant

Director of Operations

Jamie Atkinson

Director of Finance

Jamie Atkinson

Director of Finance